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Service Level Adjustments

In this morning's Seattle PI, Joel Connelly writes about the funding situation in national parks. Short summary: it's bad. There's a reference to a document circulated among the park management, and one paragraph caught my attention:
If you are personally pressed by the media in an interview, we all agree to use the terminology of 'service level adjustments' due to fiscal constraints as a means of describing what actions we are taking."
Later Connelly mentions examples of these service level adjustments, including closing during federal holidays (government employees get overtime... BUT that's when people would be most likely to visit a park) and the firing of Teresa Chambers after giving an interview to the Washington Post regarding current budget. (Original article is here; see also: Slate, Sen Paul Sarbanes, and an earlier interview, and other commentary) She's essentially under a gag order, though the park service offered her her job back if she'd seek approval before talking to the media.

The The Bush-Cheney campaign site touts the funding, though other sources disagree a lot.

Looking at the numbers, the budget increased $50m, or 3% from 2003 to 2004. However, according to National Geographic, damage from forest fires cost an additional $50m, and while Hurricane Isabel added about $150m. (I find it a little strange there isn't a reserve for natural disasters. After all, disasters happen every year.) Additionally, each time the Homeland Security Advisory system changes to orange, they rack up $1m/month to reshuffle people to protect national monuments. (Hmmm... I didn't know the Statue of Liberty has been closed since 9/11/2001.) Instead of being up 3%, their net is down 9%.

There's a lot more reading, including The original memo, but the whole thing makes me mad... especially when we're pissing away money buying silver RVs for anti-terrorism operations in Caspar, Wyoming.
2 Comments:
Director Mitch wrote on (March 22, 2004 1:55 PM)

Well, hey, everyone wants their pet projects to get more funding and the budget their projects do get is never enough. And there is always waste that can be pointed out in SOMEONE ELSE's program (I am sure there is no waste in the park budget), since other programs are, you know, totally unimportant compared to MY interests (this is true of government spending or corporate projects).

But, hey, as long as there are movements to restrict whole classes of Americans from national parks (those snowmobilers and other people who use motors), maybe people who actually use the parks should pay for them? I pay $50 a year for a "parking pass" to my local community park (a bit of an incentive to go and visit it regularly) and I pay $6 a visit to park at my state beach.

carson wrote on (July 11, 2004 9:08 AM)

Followup to this story on CNN.

Some random comments:

"Chambers said that she didn't expect to be fired seven months after the Interior Department put her on administrative leave with pay"

R-i-i-i-i-i-g-g-g-g-g-h-h-h-h-t. Sheesh, administrative leave of seven months with pay and benefits? That's a vacation. If this was private industry, she would have been lucky to have a full weekend to consider the "performance plan" versus "the package." (My point: private industry is very, very brutal.)

"The American people should be afraid of this kind of silencing of professionals in any field," [...]

This I agree with. The administration has taken a very Darth Vader style of management approach to dissent. Consider the obfuscation in the wording: "’service level adjustment’ due to fiscal constraints" -- this is just to avoid a PR backlash. People love their parks, especially when they're vacationing in them, but after they return from a trip, they forget about them.

And to Director Mitch's point above, which I missed earlier: Yes, I pay the $50/year for the NPS membership, plus another $50/year for the state park system, plus each time I camp, there's a daily fee. While camping in a state park during July 4th weekend, one of the three busiest weekends in the summer and, not coincidentally, a holiday, the bathrooms were neither cleaned nor restocked with toilet paper. I'm sure there's some perverse government overtime rule involved, but I couldn't imagine running my business such that I reduced customer support during the peak business period. Seeing the comment about reducing costs by "closing during holidays and weekends" just made my blood boil.

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